1. About these terms

These Terms & Conditions apply to your use of this website. By using this website, you agree to these Terms. If you do not agree, please do not use the website.

This website is owned and operated by Beth Robinson, trading as Beth Robinson Therapy & Coaching.

2. Website information only

The content on this website is provided for general information only. It is not medical advice, psychological advice, diagnosis, crisis support or a substitute for professional treatment.

3. This is not a crisis service

Beth Robinson Therapy & Coaching does not provide an emergency or crisis response service. Enquiry forms, emails and website contact details should not be used if you need urgent help.

If you are in immediate danger, feel unable to keep yourself safe, or need urgent medical or mental health support, call 999, attend your nearest A&E department, contact NHS 111, or contact an appropriate crisis support service.

4. Enquiries and contact forms

You may contact me via the website enquiry form. Submitting an enquiry does not create a therapist-client relationship. A therapeutic relationship begins only when we have agreed to work together and the terms of therapy have been confirmed.

Please avoid including highly sensitive information in your initial enquiry where possible. Any information you choose to provide will be handled in line with the Privacy Policy.

5. Privacy and data protection

Any personal data you submit via this website will be processed in accordance with the Privacy Policy.

6. Website availability and security

I aim to keep this website available and secure. However, I do not guarantee that the website will always be available, uninterrupted, error-free, or free from viruses or other harmful components.

7. Intellectual property

Unless stated otherwise, all content on this website, including text, branding, layout and graphics, is owned by or licensed to Beth Robinson Therapy & Coaching and is protected by intellectual property laws.

You may view and print pages for personal use only. You must not copy, reproduce, republish, distribute or commercially exploit any content without written permission.

8. Acceptable use

You agree not to:

• Use this website in any way that breaches applicable laws or regulations.
• Introduce viruses, malware or other harmful material.
• Attempt unauthorised access to the website, server or databases.
• Send spam or unsolicited messages via the website.

9. Links to other websites

This website may include links to third-party websites for your convenience. I do not control those sites and am not responsible for their content, policies or availability. Access is at your own risk.

10. Limitation of liability

To the fullest extent permitted by law, I am not liable for any loss or damage arising from your use of, or inability to use, this website, or your reliance on its content.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under law.

11. Changes to these terms

I may update these Terms from time to time. Any changes will be published on this page with an updated “Last updated” date.

12. Governing law

These Terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

For contact details, please use the information in the website footer or the Contact page.